As a healthcare professional, it is highly important to maintain compassion in dire situations of patient care management with a sense of detachment.
Today, when I interacted with a patient, I realised how badly he suffered a fall. He was hale and hearty and went for a walk in the park. Somehow, he slipped and fell. Hence, he was admitted. Listening to his story, I realised that he not only needed a doctor or his family but also someone to listen to him too. I was deeply moved by his situation and prayed for his quick recovery.
As I moved forward, I met another patient who was around 24 years old. She was undergoing physical and mental trauma. She almost reached out with her delicate hands and pleaded with me to increase the visitors to her room at night. We, as a team ensured her that everything would be alright and we would give her maximum support.
As a hospital practice, we always celebrate the patients’ and their families’ special days such as birthdays, anniversaries and so on. Their childlike genuine smile is a sight to behold as they have no clue about the awaited surprise! 🙂