Two months ago, a girl joined our office as a temp. She had a ‘sparkle’ in her eyes and was keen to become a full-time employee. I told her to keep an eye on the agency website for job openings, unaware at the time that she also needed help revamping her resume and application.
I kept seeing her in the building, in the hallways and coffee shop, and I noticed a change – the sparkle was gone, and her “hi” did not have the same enthusiasm. She suddenly showed up in my office on Dec 20. As soon as I asked how she was, the dam broke. Her colleagues had misbehaved, and her application for a full-time position was rejected by HR, four times! Her tears, though, were more because of the behavior of her colleagues than the rejected applications.
I was to take my break for the holidays from Dec 23, but I assured her I would be there if she needed me.
She texted me on Dec 28, saying she was getting ready to apply for another position. So I decided that I must help her get it right this time. So I went into the office on Dec 29, invited her over, and looked at her resume/application. I understood the problem immediately, and then I spent some time redoing everything and made sure she sent in the application. I received a text with a smiley face the next morning, telling me that her application was accepted – she crossed the first hurdle.